myAI Scouts
Sent to 20+ current or prospective customers of a B2B SaaS product before a roadmap planning cycle. Participants are typically operations managers, team leads, or individual contributors at companies of 20–500 people who work in the same problem space the product addresses — they use tools like Notion, Airtable, Slack, Zapier, or spreadsheets to manage the workflow the product is designed to improve. Findings will be used to prioritise the next roadmap cycle and decide which problem areas to focus engineering capacity on.
The workflow they're most desperate to fix
Describe the single most frustrating part of how you currently manage this kind of work — not in abstract terms, but the specific step you dread doing, the Notion doc that always breaks, the Slack thread that goes nowhere. This is the most important signal for what to build.
The workaround that embarrasses them
What is the most hacky or manual thing you currently do to get around a limitation of your current tools — the spreadsheet that should be automated, the copy-paste step that happens every Monday morning?
What would make them pay more or refer someone
What would the product need to do — or do better — for you to upgrade to a higher plan, pay more without questioning it, or confidently recommend it to a peer at another company?
What they've tried that didn't work
What tools or approaches have you already tried for this problem that didn't stick — and specifically what was wrong with them that made you stop using them?
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