myAI Scouts

~8 min

Roadmap validation — ask 30 customers before your next sprint is planned

Sent to 30 active customers who are operations managers, project coordinators, or team leads at companies of 20–200 people. They use the product daily for workflow management, task tracking, or cross-team coordination — alongside tools like Slack for communication, Google Sheets for ad-hoc tracking, and Zapier for automations they've built themselves. They've been using the product for 3+ months and have strong opinions about what's working and what isn't. The product team will use findings to decide which backlog items make it into the next two-week sprint.

What this scout explores

The frustration they've mentioned to a colleague

What's the one limitation or bug in the product you've complained about to a teammate in Slack or mentioned in a meeting in the last month — the thing that made you say 'I wish it could just...'? This is the most important signal for what to prioritise.

The workaround they've built outside the product

What have you built alongside the product to compensate for something it doesn't do — a Google Sheet that tracks something the product should, a Zapier workflow that bridges a gap, a manual step that should be automated?

The improvement that would change their workflow

If the product shipped one thing in the next four weeks that would genuinely change how you work day-to-day — not just a nice-to-have, but something that removes a real weekly pain — what would it be?

What would make them expand usage

What would the product need to do for you to bring in more team members, use it for an additional workflow, or move to a higher plan without hesitation?

This scout will be copied to your account as a draft. You can customise it before activating.